Frequently Asked Questions (FAQ)
What are your hours of operation?
We’re open Monday through Friday, 9:00 AM to 5:00 PM.
We are closed Saturdays and Sundays.
Do you have a secure after-hours drop box?
Yes! We offer a secure key drop box located conveniently at the front of our building.
Our parking lot is well-lit, monitored by video surveillance, and gated for secure overnight vehicle storage.
We do not charge for overnight storage.
Do I need to make an appointment?
Appointments are highly recommended, especially for diagnostics and major repairs. Walk-ins are welcome for quick questions or to schedule future service.
What types of vehicles do you service?
We service most makes and models—foreign and domestic, gas and diesel. From everyday sedans to work trucks, our team is equipped to handle it all.
Do you offer estimates?
Yes, we provide clear, honest estimates before beginning any work. If unexpected issues arise, we’ll contact you first before moving forward.
Can you help source parts for my vehicle?
Absolutely. We’ll source the correct parts for your vehicle and handle all the logistics so you don’t have to. We work with trusted suppliers to ensure quality, fit, and reliability.
Do You Honor AFTER-MARKET WARRaNTIES?
No, we do not honor after market warranties from third parties nor do we factor them into our billing for any service.
Is there a shuttle or pick-up service?
While we don’t offer a full shuttle service, we can often assist with local drop-offs and pickups depending on availability. Just ask when you schedule!
What Forms of Payment Do You Accept?
We accept cash or check.
We accept all major credit or debit cards. If using card, you’ll be subject to a 4% terminal fee regardless of what form of card it is.